Directorate General of Civil Status

ABOUT DGCS

The Directorate General of Civil Status is a division of the Royal Oman Police which was formed by Royal Decree No. 66/99. The Civil Status Law was also enshrined under Article 2 of the same Decree.

In 2001, details of the functions, administrative structure and programme of action of the D.G. of Civil Status were all laid out. In 2002, an agreement to implement the Civil Status Project was signed with an international company. Under the terms of the contract, the company was commissioned to set up an integrated computer system to register the particulars of citizens and residents in the Sultanate.

Twelve Civil Status Directorates were established throughout the Sultanate's governorates and regions to provide services with absolute confidentiality and accuracy.

Vision

The General Directorate of Civil Status envisions to be the national source of civil events that enhances comprehensive development of the Sultanate.

Mission

The General Directorate of Civil Status offers high-quality national services. It enters civil events on records for both citizens and residents, and issues personal documents for them. In addition, it secures data for government institutions which contribute to planning procedures and offering good developed services at the least possible cost.

Values

Functions & Responsibilities

Key Milestones

  • 18 November 2003 the website of the D.G. of Civil Status was launched on the Internet.
  • The Civil Status register was launched on 3/1/2004 at Al Bustan Palace Hotel.
  • The first Civil Status Centre was opened in Muscat and the new identity card was issued for the first time on 4/1/2004.
  • The smart forms scheme was launched on the website on 12/1/2004 enabling online application of the Directorate General’s services.
  • Salalah civil status centre was opened on 25/1/2004.
  • Sur civil status centre was opened on 11/2/2004.
  • Sumail civil status centre was opened on 17/2/2004.
  • Ibri civil status centre was opened on 24/2/2004.
  • Ibra civil status centre was opened on 2/3/2004.
  • Nizwa civil status centre was opened on 8/3/2004.
  • Sohar civil status centre was opened on 27/3/2004.
  • The issue of birth and death certificates began on 3/5/2004.
  • Issuing of residence cards for public sector employees and their families began on 15/5/2004.
  • Issuing of residence cards for private sector employees and their families began on 1/6/2004.
  • 03 July 2006, merging Driving License details in the electronic ID cards.
  • Khasab civil status centre started issuing identity cards and residence cards on 10/10/2004.
  • Hayma civil status centre was opened on 25/12/2004.
  • Issuing of residence cards for public sector employees and their family members, whose labour cards had expired, began on 1/1/2005.
  • Al Rustaq civil status centre was opened on 25/06/2005.
  • 16 November 2005 Civil Status System Website certified Arab E -content Award 2005.
  • 06 April 2006 Omani Id card and Resident card was used in the E-gate at Muscat International Airport.
  • 23 December the New DGCS Building next to Muscat Airport was opened.
  • May, 2007 The Directorate General of Civil Status at the Royal Oman Police has secured excellence award for implementing the best Smart Card project in Cairo in Egypt.
  • January 06th, 2009: ROP and ITA signed e-purse MOU.
  • April 11th, 2009: Mobile unit service was launched.
  • 23 June, 2009: Civil Status System secured UN public service recognition award 2009 under category "Improving Delivery of Service".
  • July 27th, 2009: Omani citizens and residents have started activating the e-purse application in their electronic ID cards.