Digital Services Delivery Agreement

The Royal Oman Police is working to develop and update its technical systems in line with its security strategies and the expectations of beneficiaries. This agreement aims to regulate the use of digital services and define the associated terms and conditions.

  • Platforms and electronic systems affiliated with the police.
  • Services via the official website.
  • Electronic payment services.
  • Electronic inquiry about transactions and information.
# Service Name Service Availability Technical Support Processing Time
1 Add/Remove Mortgage Electronically 24/7 Official Working Hours Instant
2 Print Driving Licenses via Self-Service Machines 24/7 Official Working Hours Instant
3 Register a New Vehicle for the First Time Electronically 24/7 Official Working Hours Instant
4 Transfer Vehicle Registration via Fingerprint 24/7 Official Working Hours Instant
5 Renew Vehicles via Apps and Self-Service Machines 24/7 Official Working Hours Instant
6 Pay Traffic Violations via Banks and Digital Platforms 24/7 Official Working Hours Instant
7 Reprint Ownership Documents via Self-Service Machines 24/7 Official Working Hours Instant
8 Issue First-Time License Confirmation Certificate 24/7 Official Working Hours Instant
9 Print New License via Self-Service Machines 24/7 Official Working Hours Instant
10 Electronic Ten-Fingerprint Certificate 24/7 Official Working Hours Instant
11 View birth certificates for children under 18 24/7 Official Working Hours Instant
12 Display family information 24/7 Official Working Hours Instant
13 Update phone number for individuals with children under 18 24/7 Official Working Hours Instant
14 Display passport image 24/7 Official Working Hours Instant
15 Display investor card image 24/7 Official Working Hours Instant
16 Integration with judiciary regarding enforcement orders 24/7 Official Working Hours Case-dependent
17 Integration with judiciary regarding marriage 24/7 Official Working Hours Case-dependent
18 Integration with judiciary regarding divorce 24/7 Official Working Hours Case-dependent
19 Traffic Safety Institute System 24/7 Official Working Hours Instant
20 Human Trafficking Reporting System 24/7 Official Working Hours Instant
21 Report technical issues via the app 24/7 Official Working Hours Case-dependent
22 Schedule appointments for video calls and inmate visits 24/7 Official Working Hours Appointment-based
23 Display worker data for employers 24/7 Official Working Hours Instant
24 Online request for Omani passport (new/renewal) 24/7 Official Working Hours Case-dependent
25 Online request for national ID card (new/renewal) 24/7 Official Working Hours Case-dependent
26 Online request for resident card (new/renewal) 24/7 Official Working Hours Case-dependent
27 Renew resident card electronically 24/7 Official Working Hours Instant
28 Electronic proof of foreigner departure 24/7 Official Working Hours Instant
29 Virtual vehicle ownership copy via police app 24/7 Official Working Hours Instant
30 Issue driving instruction license electronically 24/7 Official Working Hours Instant
31 Register driving test electronically 24/7 Official Working Hours Instant
32 Virtual driving license via police app 24/7 Official Working Hours Instant
33 Renew driving instruction license 24/7 Official Working Hours Instant
34 Investor residency 24/7 Official Working Hours Case-dependent
35 Transfer vehicle ownership electronically 24/7 Official Working Hours Instant
36 Request for security traffic escorts 24/7 Official Working Hours Case-dependent
37 Fine settlement service upon leaving Oman 24/7 Official Working Hours Instant
38 Issue non-criminal certificates for departing foreign workers 24/7 Official Working Hours Case-dependent
39 Request airport entry permits 24/7 Official Working Hours Case-dependent
40 Transfer visa to new passport and renew 24/7 Official Working Hours Case-dependent
41 Extend visit visas 24/7 Official Working Hours Case-dependent
42 Change visa type not linked to Ministry of Labor 24/7 Official Working Hours Case-dependent
43 Approve designs for new roads of all classifications 24/7 Official Working Hours Case-dependent
44 Traffic approval for establishing fuel stations and design validation 24/7 Official Working Hours Case-dependent
45 Traffic approval for government projects (ministries, authorities, hospitals) and design validation 24/7 Official Working Hours Case-dependent
46 Traffic approval for commercial, tourism, and residential projects and design validation 24/7 Official Working Hours Case-dependent
47 Study locations with frequent accidents 24/7 Official Working Hours Case-dependent
48 Issue traffic permits for roadwork execution 24/7 Official Working Hours Case-dependent
49 Traffic approval for establishing car showrooms 24/7 Official Working Hours Case-dependent
50 Traffic approval for establishing quarries and crushers 24/7 Official Working Hours Case-dependent
51 Approval to install speed bumps 24/7 Official Working Hours Case-dependent
52 Study road observations and coordinate solutions with relevant authorities 24/7 Official Working Hours Case-dependent
53 Evaluate and approve requests to open road access points 24/7 Official Working Hours Case-dependent
54 Traffic approval of housing plans 24/7 Official Working Hours Case-dependent
55 Traffic approval for installing advertising boards 24/7 Official Working Hours Case-dependent
56 Study various traffic engineering topics from police departments 24/7 Official Working Hours Case-dependent
57 Approval for operating tourist boats, diving, and jet skis 24/7 Official Working Hours Case-dependent
58 Approval for paragliding and parachuting 24/7 Official Working Hours Case-dependent
59 Approval for amusement centers 24/7 Official Working Hours Case-dependent
60 Approval for fuel stations 24/7 Official Working Hours Case-dependent
61 Approval for gold and jewelry shops 24/7 Official Working Hours Case-dependent
62 Approval for wedding halls 24/7 Official Working Hours Case-dependent
63 Approval for all types of festivals (government and private) 24/7 Official Working Hours Case-dependent
64 Approval for commercial complexes and shopping centers 24/7 Official Working Hours Case-dependent
65 Approval for sports complexes 24/7 Official Working Hours Case-dependent
66 Approval for docking of tourist, commercial, and military ships 24/7 Official Working Hours Case-dependent
67 Approval for hosting events (government/private sector) 24/7 Official Working Hours Case-dependent
68 Approval for marine clubs 24/7 Official Working Hours Case-dependent
69 Approval for all types of hotels (hotels, hotel apartments, tourist camps, resorts, guest houses, green lodges) 24/7 Official Working Hours Case-dependent
70 Approval for key duplication shops 24/7 Official Working Hours Case-dependent
71 Approval for used car showrooms (buying/selling) 24/7 Official Working Hours Case-dependent
72 Approval for fireworks 24/7 Official Working Hours Case-dependent
73 Approval for commercial exhibitions 24/7 Official Working Hours Case-dependent
74 Approval for aerial photography 24/7 Official Working Hours Case-dependent
75 Approval for tourist restaurants 24/7 Official Working Hours Case-dependent
76 Permits for security guards boarding/disembarking with weapons, ammunition, and equipment at ports and airports 24/7 Official Working Hours Case-dependent
77 Permits for selling traditional weapons 24/7 Official Working Hours Case-dependent
78 Permits for buying and selling used cars 24/7 Official Working Hours Case-dependent
79 Permits for circus performances 24/7 Official Working Hours Case-dependent
80 Appointment booking service for prison inmate visits 24/7 Official Working Hours Appointment-based
81 Use of digital ID at e-gates for travel 24/7 Official Working Hours Instant
82 Use of digital ID to verify identity in financial transactions 24/7 Official Working Hours Instant
83 Print new license via self-service machines 24/7 Official Working Hours Instant
  • Responsibility for the accuracy and protection of data.
  • Recognition of electronic signatures through identification data.
  • Accountability for usage and account confidentiality.
  • Prevention of impersonation, fraud, or use of others' accounts.
  • Legal and ethical compliance in using services.
  • Refraining from publishing harmful, offensive, or rights-violating content.
  • Assuming technical risks and taking preventive measures.
  • Updating applications to ensure security and performance.
  • Respecting intellectual property and avoiding content reproduction.
  • Reporting technical issues or malfunctions.
  • The agreement is automatically in effect upon using the platform.

The Royal Oman Police disclaims responsibility for any direct or indirect damages resulting from service errors, data loss, or misuse by the user.