Issuing Civil Status Card Service

To access The Service Click here

The service allows citizens and residents to request a new issuance or renewal of civil status cards electronically, and it allows to submit a request of one person at a time, as well as reviewing previous transactions.

  • General conditions:

    • Activate the e-authentication (PKI) of the applicant and guardian.
    • Applicant’s civil status card has to be valid.
    • Applicant has to be present inside the Sultanate of Oman.
    • Applications have to be submitted prior to applicant’s ID expiration date.

  • Submitting new ID card application:

    • The applicant has to be of first degree (father) if the applicant does not have an ID card or is under 18 years old.
    • In case of guardian’s death or not present in the Sultanate of Oman, the application has to be submitted through the service centers.

  • Submitting renew ID card application:

    • Application should be submitted by the beneficiary of requested service.

  • Submitting new or renew resident card application:

    • The applicant has to be Omani.
    • The applicant has to be the employer or his representative.
    • Residence stamping procedure in applicant's passport has to be completed.

  • Issuing new ID card:

    • The presence of the applicant in Omani uniform is required if 15 years or older.
    • The presence of the applicant’s guardian at the service centers is required if applicant is under 18 years old.
    • The presence of the applicant’s guardian at the service centers along with original ID card and e-application number.

  • Renewing ID card:

    • The presence of the applicant in Omani uniform at the service centers is required.
    • The presence of the applicant along with original ID card and e-application number.

  • Issuing a resident card:

    • The applicant and guardian have to be present along with original ID card and e-application number at service centers.

  • Renewing resident card:

    • The applicant gas to be present along with original ID card, current resident card and e-application number at service centers.

  • Submitting an application to issue new ID card:

    • ‌The applicant’s guardian login to the service through (PKI).
    • Fill all required data fields of the applicant and send the request.
    • The service verifies the data of the applicant and the guardian, and the relationship between them.
    • Proceed with payment of service fees through e-payment portal.

  • Submitting an application to renew ID card:

    • The applicant login to the service through (PKI).
    • Fill all required data fields of the applicant and send the request.
    • The service verifies the data of the applicant.
    • Proceed with payment of service fees through e-payment portal.

  • Submitting an application to issue a new or renew resident card:

    • The employer login to the service through (PKI).
    • Fill all required data fields of the applicant and send the request.
    • The service verifies the data of the applicant and the beneficiary, and the relationship between them.

  • Payment procedures:

    • Proceed with payment of service fees through e-payment portal.
    • The presence of the applicant’s guardian at the service center is required if applicant is under 18 years old.
    • Receive the service receipt after the payment is completed.

  • Reviewing previous transactions:

    • Click (previous transactions).
    • Search through the advanced search, according to application submission date, e-application number or civil number.

  • Issuing civil status card:

    • The presence of the applicant at the service center along with original ID card and e-application number.
    • The presence of the applicant’s guardian at the service center is required if applicant is under 18 years old.
    • Complete issuance procedures.
  • 6 OMR